Return & Refund Policy

We want you to be satisfied with your purchase from HTM Gooods.

Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Certain items such as groceries, personal care, and beauty products may be non-returnable for hygiene reasons.

Refunds

  • Once your return is received and inspected, refunds will be processed within 5–7 business days.

  • Refunds are issued to the original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at support@htmgoods.com with photos of the issue.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.